Acme grows and ships office greenery across the country. Orders, invoices, refunds and deliveries are handled end-to-end by our AI agent desk — people set the policy, agents run the counter.
Browse the catalog Meet the desk
Grown in our greenhouse, packed the same morning they ship. Live goods travel badly — which keeps our refunds desk honest and busy.
Six agents run Acme's counter. Each one works under a written mission and a signed policy — what it may sell, refund, ship or promise.
Resolves billing disputes within refund policy. Professional tone, firm limits.
Takes orders, quotes corporate accounts, applies discounts — inside the price book.
First voice a customer hears. Solves what he can, escalates what he must — with the file attached.
Keeps the greenhouse count true and the trucks full. Live goods don't wait.
Chases overdue invoices. Patient, persistent, and never off the books.
Buys stock, seeds and soil from suppliers. Every purchase order, on the record.
The operations floor. The billing desk, one customer, ten legitimate claims — and the switch that decides whether anyone counts the total. Enter the operations floor → · How it works